The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious, and the bed was so comfy that I had the best night's sleep.” view full review
Delicious Breakfast
“The buffet breakfast offered a fantastic variety, catering to different dietary needs and tastes.” view full review
Easy Valet Service
“The valet parking was a breeze, making my arrival and departure smooth and hassle-free.” view full review
Lovely Bathroom
“The bathroom was very nice, equipped with great vanity items and a relaxing ambiance.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
380 William Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
380 William Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casino
Crown Melbourne
1.7
km
7 Riverside Qy Southbank
Eureka Skydeck
1.7
km
Aquarium
SEA LIFE Melbourne Aquarium
1.3
km
Stadium
Melbourne Cricket Ground
2.7
km
Gallery
National Gallery of Victoria
2.0
km
btwn Spring & Elizabeth Sts
Collins Street
900 m
Parking area
Docklands Stadium
1.6
km
Square
Federation Square
1.9
km
Mall
Block Arcade
1.3
km
Botanical Garden
Royal Botanic Gardens Victoria
3.1
km
Museum
Old Melbourne Gaol
1.0
km
Library
State Library Victoria
1.1
km
Museum
Immigration Museum
1.1
km
Park
Carlton Gardens
2.0
km
Gallery
Arts Centre Melbourne
2.3
km
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
2.0
km
Zoo
Melbourne Zoo
2.9
km
Flinders Street Federation Square
Acmi
1.9
km
Church
St Paul's Cathedral
1.8
km
Museum
Melbourne Museum
2.0
km
Little Bourke Street
Chinatown
1.5
km
Birdwood Ave
Shrine of Remembrance
2.7
km
101 Waterfront Way
Melbourne Star Observation Wheel
1.9
km
Park
Fitzroy Gardens
2.2
km
Hosier Lane
Hosier Lane
1.9
km
497-503 Collins Street
Melbourne 360 the Melbourne Observation Deck at Rialto
1.0
km
Store
Melbourne Central
990 m
River
Yarra River
1.8
km
Event hall
Melbourne Convention and Exhibition Centre
2.2
km
Nearby
Public Building
Supreme Court of Victoria
550 m
Restaurants
Operator 25
150 m
25 Wills St
Bird's Basement
150 m
11 Singers Lane
Pegasus restaurant & Bar
130 m
206 A'Beckett St
The Hardware Societe
610 m
10 Katherine Pl
The Mint Bar & Restaurant
180 m
318 William St
Island Somewhere
270 m
213 Franklin St
Phancy Cafe
280 m
408 Queen St
ABC Chicken
250 m
361 Queen St
Mahn Doo
360 m
365 La Trobe St
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
great location
small rooms
unable to reach target temperature
8.0/10
Great
Rooms
7.8
Location
8.9
Service
8.6
Dining
7.3
Guest reviews
8.0/10
based on 10 reviews
4.5/5
based on 3943 reviews
8.4
8.4/10 based on 3211 reviews
#5 of 174 hotels in Melbourne based on Tripadvisor
Archibald
United Kingdom,
May
2024
8.0/10
The hotel was a bit noisy and didn't have the grandeur I was expecting for the price paid, but the staff were incredibly friendly and accommodating. The location was excellent for exploring the city and very central for various activities, even though the rooms could benefit from a renovation.
Rooms
7.0
The rooms were a little tired and could benefit from a renovation. They were a bit noisy, and there was no view.
Service
9.0
The staff, especially at the reception desk, were always super friendly and helpful. They made my stay more pleasant.
Location
9.0
The location was excellent, very close to trams and convenient for exploring the city. It was perfect for my weekend away and attending a show at the theatre.
Dining
8.0
The dining experience was great with a good variety to choose from, although I expected a bit more considering the price paid.
Facilities
7.0
The rooftop gym was enjoyable. The property could use some renovation to match its potential.
Phillip
United Kingdom,
April
2024
7.6/10
Staying at this hotel was truly a delight for my family. The rooms were clean and comfortable, although not soundproof. The service from check-in to checkout was extremely helpful and friendly, making our stay exceptional. The location suited our plans perfectly, with convenient access to transportation and Flagstaff Gardens right across the road. However, the dining experience was below expectations, taking too long to collect food with limited options.
Rooms
9.0
The room was truly a delight to stay in, very clean and comfortable.
Service
9.0
The staff were very helpful and friendly from check-in to checkout, making all the difference in the world.
Location
9.0
The location was perfect, with easy access to transportation and Flagstaff Gardens just across the road.
Dining
5.0
The dining experience was way below expectations, taking too long to collect food with limited options.
Facilities
7.0
The facilities were adequate, but improvements could be made in the dining area.
Michael
United Kingdom,
March
2024
9.0/10
Upon arrival, I found the hotel to be very clean and well-serviced, but the room turned out smaller than expected. The location was perfect for our plans, just opposite Flagstaff Gardens and close to public transport and major attractions. The dining experience was delightful with plenty of delicious choices available.
Rooms
8.0
The rooms were very clean when I arrived, albeit smaller than expected.
Service
9.0
The service was excellent, with very efficient and friendly staff.
Location
10.0
The location was perfect for everything we wanted to do, with easy access to public transport and major attractions.
Dining
9.0
The dining was very nice with a delicious selection of food to start the day.
Facilities
9.0
The facilities were efficient with an excellent choice of dining options.
clean
small rooms
Bernard
United Kingdom,
November
2023
8.4/10
My stay at the hotel was delightful. The room I got through my membership redemption was lovely, clean, and had a beautiful view of the park. The breakfast also stood out as a family favorite. The staff, despite my late-night queries, were exceptionally helpful and friendly. The location was perfect for my work seminar and exploring nearby attractions. The dining experience, while delicious, lacked variety over the course of my stay. Overall, a great value for money with some minor drawbacks.
Rooms
9.0
The room was clean, well-presented, and offered a beautiful view of the park.
Service
9.0
The staff were top-notch - polite, kind, and exceptionally helpful.
Location
9.0
The hotel's location was ideal for both work and leisure, being close to key attractions and dining spots.
Dining
7.0
The food was delicious and made from local produce, but lacked variety over multiple days.
Facilities
8.0
The hotel facilities were well-maintained and offered everything I needed for a comfortable stay.
Geoffrey
United Kingdom,
September
2023
8.0/10
I couldn't believe how affordable this hotel was for what it offered. The location was convenient, right next to the lift shaft and the cleaner's cupboard, making it noisy all day and night. However, the spacious rooms and comfy bed made the stay more comfortable.
Rooms
7.0
The rooms are spacious and the bed is comfy.
Service
8.0
The staff were really helpful and courteous.
Location
9.0
The location was handy, near transport options and dining places.
Dining
7.0
I found the dining experience to be satisfactory. It was great that the prices were consistent.
Facilities
9.0
The hotel facilities were really amazing and super helpful.
Nick
United States,
September
2023
6.8/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, but noise from the lift shaft and the cleaner's cupboard disrupted my sleep. The service was a hit or miss - Ayu was wonderful, but some staff members were off-hand and complacent. The location was great, close to attractions and public transport, although it could get noisy. The dining was average, with limited options and some items not replenished. Overall, a decent stay with some drawbacks.
Rooms
7.0
The rooms were clean and comfortable, but noise from the lift shaft and cleaner's cupboard was disruptive.
Service
6.0
Service was a mix - while Ayu was wonderful, others were off-hand and complacent.
Location
8.0
The location was great, close to attractions and public transport, but could get noisy.
Dining
6.0
The dining was average, with limited options and some items not replenished.
Facilities
7.0
Facilities were satisfactory but nothing exceptional.
Daniel
United States,
August
2023
8.6/10
The hotel is centrally located, making it convenient for exploring the city and attending events. The rooms, while recently refurbished, lack some typical amenities and suffer from noise issues. The staff is known for their helpfulness and friendliness, enhancing the overall experience. The dining options are satisfying, exceeding expectations for taste and quality.
Rooms
7.0
The twin room with pushed-together beds was clean and recently refurbished, albeit missing typical bathroom amenities. The noise from adjoining rooms and the corridor was bothersome throughout the night.
Service
9.0
The staff, though working alone at times, provided exceptional service throughout my stay, going above and beyond to assist with various needs.
Location
10.0
The hotel's location is excellent, offering easy access to key city areas and public transport, with a tram stop conveniently outside. It's ideal for both business and leisure travelers.
Dining
8.0
The dining experience was a highlight, with delicious and well-prepared meals that exceeded expectations. The friendly service added to the enjoyment of each meal.
Facilities
9.0
The hotel boasts a range of facilities, including room service, car hire, and easy access to tours and ticket assistance, enhancing the overall guest experience.
William
United Kingdom,
August
2023
8.0/10
The hotel was without a view but really quiet and comfortable. It was a little bit dusty, and not fully ready yet. Being next to the elevator shaft, we could hear some noise, which was a downside. The service was very friendly and welcoming, and the location was perfect for accessing transport options. The dining experience was very good with a large selection of food and drinks. The facilities were decent and met our needs.
Rooms
7.0
The room was without a view but really quiet and comfortable. It was a little bit dusty. The room is not yet fully ready and being next to the elevator shaft, we could hear some noise.
Service
9.0
The service was very friendly and welcoming.
Location
8.0
The location was perfect, with Flagstaff station as well as several tram routes 100 m away, offering easy access to different parts of the city.
Dining
9.0
The dining experience was very good with a large selection of food and drinks.
Facilities
7.0
The facilities were decent and met our needs.
Jason
United States,
June
2023
8.2/10
I had a fabulous stay at the hotel! The rooms were beautifully decorated and felt luxurious, although I wished our room was not close to a residential apartment. The service was beyond outstanding, with knowledgeable staff who went the extra mile to assist me in booking a last-minute tour. The location was convenient for exploring Melbourne, though I was hoping for more amenities on-site. The dining experience was worth every dollar, except for the coffee. Overall, a memorable stay with top-notch service!
Rooms
8.0
The room behind the reception desk was beautiful and felt glamorous, but it was adjacent to a residential apartment.
Service
9.0
The service was top-notch, with staff going above and beyond to make my stay comfortable and even assisted with late-night tour bookings.
Location
7.0
The hotel's location was convenient for exploring Melbourne and within walking distance to the city center, although I wished for more onsite amenities.
Dining
8.0
The dining experience was fantastic, with delicious homemade desserts worth every penny, but the coffee was a miss.
Facilities
9.0
I enjoyed the various facilities, such as room service and car hire, enhancing my overall experience at the hotel.
Philip
United Kingdom,
May
2023
8.6/10
The hotel offers a lovely view of the Flagstaff Gardens, spacious and clean rooms, with very helpful and courteous service. The location is ideal with easy access to public transport, but the dining experience could be improved with more variety. Overall, a great choice for a comfortable stay.
Rooms
9.0
The rooms were very clean, quiet, and spacious, with a lovely view of the Flagstaff Gardens.
Service
9.0
They even surprised us with flowers in the room.
Location
10.0
The hotel's location is perfect, overlooking the Flagstaff Gardens and close to public transport like trams and Victoria Market.
Dining
7.0
The dining options were good but could use more variety for breakfast.
Facilities
8.0
The hotel offers a range of facilities and services to ensure a comfortable stay.
Crowne Plaza Nairobi Airport By Ihg
Ibis Budget Berlin Alexanderplatz
Hotel Ilunion San Mames
Sana Metropolitan Hotel
Hotel Vendome
Mediterranean Hotel
Shinjuku Prince Hotel
Arabia Azur Resort
Rogner Hotel Tirana
Hotel Dubrovnik
Address Downtown
Occidental Sevilla Viapol